Fostering innovation leads to solutions to existing problems and to transformation through the adoption of new technologies. The CSU's IT leaders see innovation as a key focus for the system so that the CSU as a whole remains well positioned to meet the growing technology needs of its students, faculty and staff.
Students must experience fewer barriers and less friction as they move into, through, between, and, ultimately, out of the CSU system. To that end, they must be able to easily access the tools and resources that facilitate student success. Many, if not most, of those services should be self-service. The CSU seeks to use technology solutions to find the friction points students regularly encounter and reduce or eliminate them; it should be seamless for a student to access or transfer into and between CSU campuses. Similarly, the resources students need should be as available at one campus as any other, and the look, feel and navigation of a CSU student through our virtual environment should be both easy, intuitive and consistent.
The California State University's administrative functions are supported with a set of Enterprise Resource Planning (ERP) systems reaching end-of-life. These systems have been highly customized to support diverse CSU business practices that cannot adequately meet the evolving needs of the CSU. These current ERP systems primarily support back-end staff functionality. The next generation of ERP systems are end user-centric with business process ownership pushed to students, faculty and staff with limits on the ability to modify system functionality. The CSU needs to position itself to adopt these next-generation ERP systems.
Cloud computing offers increased flexibility, reduced capital requirements, improved disaster recovery, and enhanced reliability. For these reasons, public and private organizations alike are moving their technology resources into the cloud. The CSU will develop a cloud transformation strategy and implementation roadmap to ensure that campus IT departments can benefit from the advantages of the cloud while maintaining their data governance policies and standards.
Shared Services and Achieving Economies of Scale
Organizational Communication and Effectiveness