The staff that designs, implements and supports technology for the CSU are critical to the success of the institution. It is imperative that the CSU attract and retain a professional, engaged technology workforce by providing training and professional development, updating classification standards and collaborating across campuses.
Superior communication can ensure the success of IT initiatives and facilitate collaboration and innovation. Campuses require clear, concise communication about the delivery of the many systemwide technology services supported by the Chancellor’s Office. The communication should be consistent and delivered in a comprehensive manner to the many technology stakeholders across the system. Communication among campuses is also critical and tools and methods to enable this should be a priority for the CSU.
Information technology purchases happen every day on campuses. A lack of coordination between campuses on purchases means that opportunities to leverage the size of the CSU are being missed. Additionally, product research and lessons learned by one campus are not easily accessed by another campus interested in the same technology. Improving information technology procurement by focusing on collaborative purchases and transparency of purchasing data will save the CSU money and increase efficiency.
Transformation and Innovation
Shared Services and Achieving Economies of Scale