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Vision 3:

Organizational Communication and Effectiveness​​​

KEY PRIORITY 3.1
Enable and Support a Technology Workforce Strategy

SCOPE:
The staff that designs, implements and supports technology for the CSU are critical to the success of the institution. It is imperative that the CSU attract and retain a professional, engaged technology workforce by providing training and professional development, updating classification standards and collaborating across campuses.

ACTIONS:

    • Collaborating on methods to attract and retain an effective IT workforce
    • Creating structured approaches to professional development including both technical training for common toolsets and IT leadership development
    • Establishing an annual CSU Tech Conference so that staff from across the system can work together to identify ways to collaborate and share talent
    • Forming special interest groups for common applications and incentive systems for collaboration
    • Improving capabilities to support already implemented technologies more effectively

KEY PRIORITY 3.2
Enhance Communications and Service Delivery Management

SCOPE:

Superior communication can ensure the success of IT initiatives and facilitate collaboration and innovation. Campuses require clear, concise communication about the delivery of the many systemwide technology services supported by the Chancellor’s Office. The communication should be consistent and delivered in a comprehensive manner to the many technology stakeholders across the system. Communication among campuses is also critical and tools and methods to enable this should be a priority for the CSU.

ACTIONS:


KEY PRIORITY 3.3
Improve Technology Procurement

SCOPE:

Information technology purchases happen every day on campuses. A lack of coordination between campuses on purchases means that opportunities to leverage the size of the CSU are being missed. Additionally, product research and lessons learned by one campus are not easily accessed by another campus interested in the same technology. Improving information technology procurement by focusing on collaborative purchases and transparency of purchasing data will save the CSU money and increase efficiency.

ACTIONS:

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Vision 1​​:

​Transformation and Innovation​

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Vision 2:

Shared Services and Achieving Economies of Scale​

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